1. Costos de envío del reembolso: los clientes se hacen cargo del coste del envío de devolución. Si el artículo se envió con envío gratuito, el coste original del envío se descontará del reembolso.
2. Dirección de devolución: el cliente debe enviar los artículos directamente al almacén de Dr.Melaxin.
3. Plazo para solicitar el reembolso: los reembolsos deben solicitarse dentro de los 14 días posteriores a la recepción del producto.
4. Límite de producto: se admite un máximo de un producto por persona para el reembolso del 100%.
Te avisaremos en cuanto hayamos recibido e inspeccionado tu devolución, y te diremos si el reembolso ha sido aprobado o no. Si se aprueba, se te reembolsará automáticamente en tu método de pago original en un plazo de 10 días hábiles. Recuerda que tu banco o tu compañía de tarjeta de crédito también puede tardar un tiempo en procesar y registrar el reembolso.
Si han pasado más de 15 días hábiles desde que aprobamos tu devolución, escríbenos a support@dmelaxcare.com
Todos los cambios y devoluciones deben ser aprobados por el Centro de Atención al Cliente de Dr.Melaxin y las solicitudes modificadas pueden rechazarse sin previo aviso. Si el paquete no se recoge y es devuelto, el cliente se hará cargo del coste del envío. Dr.Melaxin no se responsabiliza de los paquetes no reclamados.
Si el paquete no se recoge y es devuelto, el cliente se hará cargo del coste del envío. Dr.Melaxin no se responsabiliza de los paquetes no reclamados.
Envío
1. Los pedidos suelen enviarse en un plazo de 5-7 días hábiles desde la fecha del pedido. Ten en cuenta que puede haber un retraso de 1-2 días según el volumen de pedidos.
2. Por el momento no se admiten envíos a apartados de correos (P.O. Box).3. Por el momento no se admiten envíos a direcciones APO, FPO ni AE.
3. Una vez iniciada la entrega, puedes seguir el proceso por correo electrónico con un número de seguimiento.
WE SINCERELY HOPE WE CAN RELIEVE YOUR TENSIONS AND STRESSES, AND
GIVE YOU A HEALTHIER AND MORE PEACEFUL LIFE.
5.0/ 5.0
Este producto ha recibido 5.0 de 5.0 estrellas. Ha recibido 126 reseñas.
Customer Reviews
Overall rating: 5.0 / 5 from 126 reviews.
5 Stars
I was a bit hesitant when I purchased this, but now I really regret not trying it sooner.
It’s fantastic! This gentle cleanser removes even heavy makeup effortlessly.
The bubbles pop without any irritation, breaking down foundation and eyeshadow.
It’s so convenient to only need this one product instead of doing a double cleanse. I absolutely love it!
5 Stars
I was skeptical, but it really melts away makeup without harsh rubbing. Feels like a gentle cleanse that leaves my skin soft and hydrated. A must-try
5 Stars
After cleansing, my face feels so soft and somehow much cleaner.
I only applied a light toner, but the moisture lasts for a long time. The cleansing power is excellent!
I love it so much that I use it every day, and it doesn’t irritate my skin at all.
5 Stars
This K-beauty cleanser is a game-changer! It removes my makeup without stripping my skin, and no double cleansing needed. My face feels soft and hydrated after every use
5 Stars
I had high hopes for this product because it’s a Korean brand, and I’m not disappointed!
The cleansing power is great, and my skin feels hydrated for a long time.
I have dry skin, but I don’t feel any tightness after washing my face. In fact,
I’m rocking this no-makeup, glazed donut skin right now! I've been using it for a month now, and my skin has become so smooth.
I guess this is the secret to that glass skin look Koreans have!
5 Stars
One of the best cleansers I’ve tried! It dissolves makeup in seconds and doesn’t irritate my sensitive skin. My skin feels fresh and moisturized
5 Stars
Love how simple my routine is with this product! Just one cleanse, and it removes everything. No dryness afterward – my skin feels perfectly balanced
5 Stars
I never knew a cleanser could be this gentle yet so effective! It melts makeup off easily without leaving my skin feeling dry. Definitely a new staple in my skincare routine.
5 Stars
First of all, it actually works—it's so amazing!
When I apply it directly to my makeup, I hear this bubbling sound as it melts everything away.
I didn't feel any irritation, even though I have sensitive skin. It only contains safe ingredients.
It's great to use even on days when I'm not wearing makeup, and it's perfect for cleansing in the morning.
I bought two and I'm planning to get two more!
5 Stars
I found a gentle cleansing foam that’s perfect for sensitive skin, and I’m so glad I bought it!
I used to experience irritation from using cotton pads every time I removed my makeup.
Cleansing oils didn’t work well for my skin, so I decided to give this a try. The foam is incredibly soft and mild.
It removes makeup effortlessly too. This is definitely the best product I’ve purchased this year!
I’m even planning to gift it to a friend.
Not drying
I’m someone who can usually only use an oil cleanser due to the fact that I am prone to acne, and regular foam cleansers strip my skin of oil, causing me to over produce oil-hence the acne. This cleanser does not dry out my skin. And it smells like roses! Great product!
Excellent Product
This product really works. My skin has never looked this good. I have ordered and tried many products by this company and they all work!
Great cleanser!
This facial cleanser does a great job keeping my face squeaky clean. Removes most make up well, does struggle a little with waterproof eye makeup, but removes more than a lot of other facial cleansers. Skin is smooth and hydrated. Poors are diminished. Product smells nice. No breakouts or skin issues since starting this a couple weeks ago, just soft, hydrated, smooth skin.
Love this cleanser
This cleanser is light but also rich and the most pleasant but slight aroma. It's the first cleanser I've used in a long time that after I was my face and test it with make up wipe, the make up wipe is clean. Big fan!!!
Dr. Melaxin Melting Cleanser
For 15 years I've used the facial same products, only something had definitely changed in my faithful products, my looked dry and dull. I kept see people my age on social media raving about Dr. Melaxin, So I decided to buy in. The first facial washing with the melting cleanser I was very impressed- the fragrance is wonderful, and my skin didn't appear to look dull and dry. I've been using the melting cleanser for about a 3 weeks and I really like it, so much that I decided to purchase 2 more bottles for fear of running out and not being able to purchase when I'm running low. Now I'm off to order 2 bottles of the Rice toner to accompany my backup I have on hand. I absolutely love this product !
Top 5 Favorite Cleansers
My skin feels so clean after using this to wash my makeup off. I use disposable face/body towels with this product and it works wonders. Used for 1 week, and it smells delightful!